Program Coordinator

Position Summary

Main Responsibilities (Program Management):

• Ensure projects are delivered effectively and monitoring their progress including WASH, orphan sponsorships, health, livelihoods, and emergency.
• Act as a first point of contact for implementing partners and addressing any issues which are raised relating to programs including coordination with other internal departments to resolve issues.
• Collaborating with overseas partners to ensure their strategies are in line with the MHUSA program strategy and sharing decision-making for maximum benefit to the global programs team.
• Developing and maintaining relationships with partners, INGO’s, international organizations as well as local communities.
• Ensuring reporting requirements are met, which includes monitoring program delivery and financial reporting.
• Ensuring that partner offices effectively use the MHUSA software suite for managing budgets and monitoring and coordinating programs across the organization.
• Ensuring overseas partners are working in line with partnership policies, which meet the organizational strategic aims.
• Reviewing and assisting with the development of partner organizations, by providing training, resources, and feedback.
• Developing and implementing a clear communication structure between the program and fundraising departments.
• Providing timely feedback to fundraising departments, supporters, and stakeholders particularly during emergencies, Ramadan, Qurbani or any other specific campaign.
• Being familiar with existing changes within the required standards and regulations for INGOs / humanitarian relief, development agencies and local laws (CHS).
• Travelling overseas to assess and evaluate the projects and overall performance.
• Providing programs training to junior staff if required.

Main Responsibilities (Strategy, Planning and Financial Management):

• Helping to deliver the MH USA program strategy, in line with the organization’s strategic aims.
• Providing updates on the progress of the program strategy and financial management at regular intervals (monthly, quarterly, and annually).
• Ensuring all partner offices are working in line with the program strategy to achieve the organization’s agreed long-term goals.
• Helping to develop and implement an annual budget for the program strategy, in line with the organization’s financial procedures.
• Ensuring financial transactions to and by MH partners are made in accordance with MOU and program funding agreements.
• Using effective models and tools to enable planning and writing of program proposals that comply with the program guidelines and standards of MH.

Main Responsibilities ( Support to Senior Management):

• Producing and presenting programmatic feedback and financial reports to the CEO, senior management, and Board of Trustees on a monthly, quarterly, and annual basis.
• Advising senior management on the future projects and the viability of obtaining funds to support these.
• Ensuring the MH program policies and practices are followed and in line with the program standards and local regulations.

Main Responsibilities (Humanitarian Response):

• Supporting the development and implementation of a strategy to deliver rapid emergency responses during disasters and human crisis.
• Supporting emergency teams in identifying relevant stakeholders for the emergency program (UN, NGOs, donor agencies, and private sector)
• Actively encouraging partners to increase collaboration with agencies, UN institutions, donors, trusts, foundations, campaigners, and standard organizations, especially during an emergency.

Main Responsibilities (Program Monitoring, Evaluation and Learning (MEAL)):

• Following a regular process of monitoring and collecting data of all MHUSA programs.
• Ensuring effective and regular monitoring of international programs to evaluate their impact and direction.
• Ensuring adequate assessments are made and MEAL recommendations are implemented.
• Sharing recommendations based upon MEAL with all MH donors and stakeholders.
• Ensuring program staff are trained and follow all policies and procedures.
• Undertaking any reasonable responsibilities as required by line management and adhering to all policies at MH.

Qualifications

• Essential:
• Experience in working as a program coordinator in the charity sector or an NGO
• Be willing to travel
• Desirable:
• Project management qualification

Knowledge and Skills

• Essential:
• Program management experience in a medium-sized organization
• Program planning and budget management
• Outstanding organization skills and problem-solving skills
• Can work well under pressure and to tight deadlines
• Management of computerized personnel information systems
• Clear focus on strategic issues, with the ability to translate into appropriate action
• Experience of successfully working as part of a team, openly exchanging information, and supporting colleagues
• Passionate about the charity sector
• Eager to make a difference
• Desirable:
• Understanding of the international development and humanitarian sectors
• Up-to-date knowledge of global development challenges
• Experience working in the not-for-profit or government sector
• Strong communication skills, both written and verbal
• Outstanding interpersonal skills and ability to build relationships with all staff members
• Self-starter, who can set achievable targets, manage own workload, and meet tight deadlines, often under pressure
• Preparing and analyzing data
• Proficient IT skills - ability to use Microsoft Office
• Good judgement and decision-making skills
• Honest and trustworthy with a strong sense of ethical and professional behavior and always ensuring confidentiality
• Excellent time management and organizational skills - able to work to tight deadlines and keep others informed of progress 

How To Apply

Application is by CV and covering letter by email to [email protected] or by hard copy to our address.

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